The AI knows when to step aside.
AI replies are great until the order is high-value or the customer is upset. Pause the bot per conversation with one click, and Ramiant hard-locks the chat to the collaborator who took over — no double replies, no embarrassing overlaps, full audit trail.
Hand-off, properly engineered.
Most "human handover" features are a button that mutes the bot. Ramiant's is a proper ownership lock with audit logging — built so a sales floor of three or thirty teammates never trips over itself.
1-Click AI Pause
With a single click inside the shared inbox, a collaborator pauses the AI for that conversation. The customer never sees an error — they simply continue talking, and the human takes over.
Invisible transition
Hard-Lock Ownership
Once a collaborator pauses the bot, they own the conversation. Other teammates see a "Locked by <name>" banner and can read but can't reply — ending the awkward double-reply problem for good.
No double replies, ever
Full Audit Trail
Every pause, every resume, every handoff is logged. Workspace owners can review who took over which chat and when — useful for training, escalations and dispute resolution.
Logged for review
Status
100% Compliant
Approved by Meta.
Built right.
Ramiant is an approved Meta Tech Provider. Every channel runs on the official Graph API or WhatsApp Cloud API — so your verified business accounts stay in good standing while we handle the heavy plumbing.
Signature-verified webhooks
Every inbound message is verified with X-Hub-Signature-256 against your app secret before we touch it.
Encrypted long-lived tokens
Meta access tokens are stored encrypted at rest, scoped to your brand, never shared across tenants.
Data deletion endpoint
A live Meta-compliant deletion callback. Customers can request data removal and we honour it on the same day.
Hire your AI sales employee.
Connect your channels, point Ramiant at your store, and put a Roman Urdu sales agent on every conversation — while your team handles the closes that matter.